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Subscription Cancellations

Subscription could be canceled. The event of cancelation is separated in our API from the subscription. As such it has a different properties that you could use to gather data about cancelations.

Reason of cancelation:

  • did-not-use
  • did-not-want
  • missing-features
  • bugs-or-problems
  • do-not-remember
  • risk-warning
  • contract-expired
  • too-expensive
  • other
  • billing-failure

Who canceled the subscription:

  • customer
  • merchant
  • system

There is also info about the exact churn time.

Use subscription cancellation endpoints to:

  • Get
  • Create
  • Update
  • Delete

cancellations.