Subscription Cancellations

Subscription could be canceled. The event of cancelation is separated in our API from the subscription. As such it has a different properties that you could use to gather data about cancelations.

Reason of cancelation:

• did-not-use
• did-not-want
• missing-features
• bugs-or-problems
• do-not-remember
• risk-warning
• contract-expired
• too-expensive
• other
• billing-failure

Who canceled the subscription:

• customer
• merchant
• system

There is also info about the exact churn time.

Use subscription cancellation endpoints to:

• Get
• Create
• Update
• Delete

cancellations.

When you could delete a subscription cancellation?

You could delete a subscription cancellation only if it's status is in the draft state. In all other cases you need to reactive the subscription to make it active again.